---
summary: "Image and media handling rules for send, gateway, and agent replies"
read_when:
  - Modifying media pipeline or attachments
title: "Image and media support"
---

The WhatsApp channel runs on Baileys Web. This page covers media handling rules for send, gateway, and agent replies.

For inline audio and video in the Control UI and native apps, including
portable formats, byte limits, and lazy transcoding, see
[Media playback](/nodes/media-playback).

## Goals

- Send media with an optional caption via `openclaw message send --media`.
- Allow auto-replies from the web inbox to include media alongside text.
- Keep per-type limits sane and predictable.

## CLI Surface

`openclaw message send --target <dest> --media <path-or-url> [--message <caption>]`

- `--media <path-or-url>` — attach media (image/audio/video/document); accepts local paths or URLs. Optional; caption can be empty for media-only sends.
- `--gif-playback` — treat video media as GIF playback (WhatsApp only).
- `--force-document` — preserve original image bytes on Slack, or send images, GIFs, and videos as documents on Telegram and WhatsApp, to avoid channel compression.
- `--reply-to <id>`, `--thread-id <id>`, `--pin`, `--silent` — delivery/threading options shared with text-only sends.
- `--dry-run` — print the resolved payload and skip sending.
- `--json` — print the result as JSON: `{ action, channel, dryRun, handledBy, messageId?, payload }` (`payload` carries the channel-specific send result, including any media reference).

## WhatsApp Web channel behavior

- Input: local file path **or** HTTP(S) URL.
- Flow: load into a buffer, detect media kind, then build the outbound payload per kind:
  - **Images:** optimized to fit under `channels.whatsapp.mediaMaxMb` (default 50MB). Opaque images are recompressed to JPEG (default side ladder starts at 2048px, descending on repeated size misses); images with transparency are kept as PNG. If the source is already an acceptable JPEG/PNG/WebP within the size and side-length budget, the original bytes are preserved unchanged instead of being recompressed. Animated GIFs are never re-encoded, only size-checked.
  - **Audio/voice:** unless already native voice audio (`.ogg`/`.opus`, or `audio/ogg`/`audio/opus`), outbound audio is transcoded via `ffmpeg` to Opus/OGG (48kHz mono, 64kbps, capped at 20 minutes) before sending as a voice note (`ptt: true`).
  - **Video:** pass-through up to 16MB.
  - **Documents:** anything else, up to 100MB, with filename preserved when available.
- WhatsApp GIF-style playback: send an MP4 with `gifPlayback: true` (CLI: `--gif-playback`) so mobile clients loop it inline.
- MIME detection prefers sniffed magic bytes, then the file extension, then response headers; a generic sniffed container (`application/octet-stream`, `zip`) never overrides a more specific extension mapping (for example XLSX vs ZIP).
- Caption comes from `--message` or `reply.text`; empty caption is allowed.
- Logging: non-verbose shows `↩️`/`✅`; verbose includes size and source path/URL.

<Note>
The 16MB audio/video and 100MB document figures above are the shared per-kind media defaults used when no explicit byte cap is passed. WhatsApp sends set an explicit cap from `channels.whatsapp.mediaMaxMb` (default 50MB), which applies uniformly across kinds for that account.
</Note>

## Auto-Reply Pipeline

- `getReplyFromConfig` returns a reply payload (or array of payloads) with `text?`, `mediaUrl?`, and `mediaUrls?` among other fields.
- When media is present, the web sender resolves local paths or URLs using the same pipeline as `openclaw message send`.
- Multiple media entries are sent sequentially if provided.

## Inbound Media To Commands

- When inbound web messages include media, OpenClaw downloads it to a temp file and exposes templating variables:
  - `{{AttachmentUrl}}` — original URL or provider reference for the current attachment.
  - `{{AttachmentPath}}` — local temp path written before running the command.
  - `{{AttachmentContentType}}` — MIME content type.
  - `{{AttachmentDir}}` — directory containing the local path.
  - `{{AttachmentIndex}}` — zero-based source fact index.
- When a per-session Docker sandbox is enabled, inbound media is copied into the sandbox workspace and the attachment path/reference is rewritten to a sandbox-relative path like `media/inbound/<filename>`.
- `{{MediaPath}}`, `{{MediaUrl}}`, `{{MediaType}}`, and `{{MediaDir}}` remain deprecated compatibility aliases during the plugin SDK migration window.
- Media understanding (configured via `tools.media.*` or shared `tools.media.models`) runs before templating and can insert `[Image]`, `[Audio]`, and `[Video]` blocks into `Body`.
  - Audio sets `{{Transcript}}` and uses the transcript for command parsing so slash commands still work.
  - Video and image descriptions preserve any caption text for command parsing.
  - If the active primary model already supports vision natively, OpenClaw skips the `[Image]` summary block and passes the original image to the model instead.
- By default only the first matching image/audio/video attachment is processed; use `tools.media.<capability>.attachments` to select multiple attachments.

## Limits and errors

**Outbound send caps (WhatsApp web send)**

- Images: up to `channels.whatsapp.mediaMaxMb` (default 50MB) after optimization.
- Audio/video: 16MB cap (shared default; overridden by `mediaMaxMb` when sending through WhatsApp).
- Documents: 100MB cap (shared default; overridden by `mediaMaxMb` when sending through WhatsApp).
- Oversize or unreadable media produces a clear error in logs, and the reply is skipped.

**Media understanding caps (transcription/description)**

- Image default: 10MB (override with `tools.media.image.maxBytes`, or per
  `tools.media.models[]` entry with `maxBytes`).
- Audio default: 20MB (override with `tools.media.audio.maxBytes`, or per entry).
- Video default: 50MB (override with `tools.media.video.maxBytes`, or per entry).
- Oversize media skips understanding, but the reply still goes through with the original body.

## Notes for Tests

- Cover send and reply flows for image/audio/document cases.
- Validate size bounds after image optimization and the voice-note flag for audio.
- Ensure multi-media replies fan out as sequential sends.

## Related

- [Camera capture](/nodes/camera)
- [Media understanding](/nodes/media-understanding)
- [Media playback](/nodes/media-playback)
- [Audio and voice notes](/nodes/audio)
