---
title: FAQ
description: Common questions and troubleshooting for VidBee
---

## What if a download fails or shows an error?

- Confirm the link is valid and opens in your browser.
- Update VidBee to the latest version and retry.
- If the content requires login or age verification, [configure cookies](/cookies).

![Error message prompting to sign in](/cookies/cookies-error-sign-in.png)

## Why does the same link sometimes work and sometimes fail?

Some sites frequently change page structure or limit request rates. Suggested steps:

- Make sure VidBee is up to date.
- Reduce the number of concurrent downloads.
- [Use cookies to reuse your signed-in session when needed.](/cookies)

## Which sites are supported?

VidBee uses the yt-dlp extractor system and supports many sites. Try the download first; if it fails, submit feedback with the link and error details.

## Why is the download speed slow?

- Check your network and proxy settings.
- Avoid starting too many tasks at once.
- Some sites limit bandwidth on their side.

## macOS says “file is damaged”

Remove the quarantine attribute and retry:

```bash
xattr -rd com.apple.quarantine /Applications/VidBee.app/
```
